Curtain custom-made ”plain”series

¥5,400(税込)
Unit price per
Quantity

| Fabric characteristics |

The plain series is a thick linen-cotton fabric. The fabric is softly woven on a traditional shuttle loom and then washed to shrink. The difference in shrinkage between the cotton warp and linen weft threads further enhances the fabric's fullness. It can be washed at home. *Please follow the washing instructions.

|Transparency|

Although they are almost opaque, they are not blackout curtains, so if the room is bright at night, people's shadows may be visible. In this case, you can layer them with gauze curtains to make it harder for people to see through them.

If you would like to check the fabric in advance, we have fabric samples available for an additional fee (1,000 yen including tax and shipping).

Purchase a sample here.

| Precautions for linen curtains | *Please be sure to read.

Washing linen enhances its texture. Our curtains are always washed before shipping. However, because it is a natural material, the dimensions after washing may vary. As a result, the size of the delivered product may be slightly larger than the one you ordered. Please be aware of this.

*This product is made to order and will take approximately 3 weeks to arrive.

| Choosing a hanging method |

Tenjin Factory's curtains are based on the concept of using natural materials woven into a single piece of fabric with as few accessories as possible, allowing them to play with the sunlight and breeze at the window.
For this reason, the hanging method is simple.

You can choose from the following four types.

1. Clip type
2. Tension rod without frills
3. Tab Style
4. Ribbon Style

1 clip type


2. Tension rod without frills

3. Tab Style

4. Ribbon Style

| How to measure |

First, measure the net size based on how the curtains will hang and the window frame. Then, add some extra space to this net size to get the actual size of the curtains.
*Net size refers to the size of the curtain without any allowance.

I. Net size in the length direction

1. Clip type
2. Tension rod without frills
3. Tab Style
4. Ribbon type

II. Net size in width direction

1. Functional rails
2. Decorative rails
3. In the case of tension rods
The length of the rod to be used.

III. Allowance (adjustment value)

A. Extra length

Usually it is the same as the net size.
However, for waist windows, it is common to make it slightly longer than the window frame.

B. Extra width

Clip type 1.15 times the net size is recommended
Tension rod (no frills) 1.1 times the net size is recommended
Tab Style 1.1 times the net size is recommended
Ribbon type 1.15 times the net size is recommended

| How to order |
For more information, please also read this article.

for OVERSEAS

The shipping cost is ¥1,000 to ¥3,000 for orders below ¥29,999. Orders above ¥30,000 are free shipping.

East Asia Southeast Asia South Asia(Orders¥1-¥15,000): ¥1,500       East Asia Southeast Asia South Asia(Orders¥15,001-¥29,999): ¥1,000
North America Oceania Central America the Middle East(Orders¥1-¥15,000): ¥2,000                                 North America Oceania Central America the Middle East(Orders¥15,001-¥29,999): ¥1,500
Europe: ¥3,000
Africa South America: Sales are not currently being undertaken.

The orders will usually be shipped within 3 to 14 business days.
Every order will be shipped directly from our Japanese factory. You will be responsible for any customs, duties, or import fees associated
with receiving your order to tenjin-factory.com.

for OVERSEAS

About Returns
Our normal return policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Please send an email to contact@tenjin-factory.com to notify us that you want to return the product.

Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.
We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed,
and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Shipping and Handling costs, gift box costs and other charges are non-refundable. Also, there will be a 20% restocking fee except
if you’re returning an item because of a defect or missing part, or because it wasn’t what you ordered.

Late or missing refunds
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time
before your refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at tenjin-factory.com.

Sale items
Only regular-priced items may be refunded, unfortunately, sale items cannot be refunded.

Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at tenjin-factory.com
and send your item to TENJIN, 7-29-2 Shimoyoshida Fujiyoshida-shi Yamanashi 403-0004 Japan, Phone 0555-22-1860.